17 Onboarding Procedures

Applies to employees and long‑term contractors. People Ops owns the checklist and timelines.

Offer acceptance, identity & statutory docs (PAN; additional KYC only if required), bank details (for payroll), and signed agreements.
Equipment decision (BYOD vs Company‑issued) and accessories; confirm shipping and inventory.
Create accounts (email, Slack, PM tool, Drive, code hosting, password manager, VPN) and assign initial access per role.
Share the New Joiner Packet: handbook link, security do’s/don’ts (Security & Privacy), communication norms (Communication Guidelines), check‑in/out (Work Hours & Time Zones section), and first‑week schedule.

Welcome call, team intros, and environment setup validation.
Complete security/privacy training (Security & Privacy & Legal & Compliance section).
Review project(s), runbooks, and active roadmap (Meetings & Project Management section).
First issue/PR assigned with clear acceptance criteria.
Start daily updates in #check-in-check-out and post availability in #away-notes where needed.

30 days: Environment mastery, first production contribution, documentation of a small improvement.
60 days: Own a scoped feature/initiative, demo outcomes, close at least one improvement from the backlog.
90 days: Demonstrate end‑to‑end ownership with measurable impact; present a short retrospective and next‑step plan.

Access is least‑privilege and time‑bound; reviewed at 30/60/90 and on role change.
Equipment care, repair, and return follow the IT asset policy; de‑provision on exit per Tools, Access & Approved Software section.

New joiners get help with environment, norms, and first PR.
First PR guidance: small, well‑scoped, includes tests/docs, reviewed within 1 day.
By Day 5, confirm access to all tools; raise gaps in #help-desk.