19  Cultural Norms & Team‐Building

• Written‑first: Record decisions, PRDs, and runbooks; meetings always produce notes.

• Bias to action: Small experiments beat long debates.

• Respect & inclusion: Time‑zone friendly, accessible comms, no meeting‑only decisions.

• Rituals: Monthly demo day, quarterly virtual offsite, optional social events in #social, ad‑hoc coffee chats.

19.0.0.1 Additional Pointers:

1. Default to no‑blame post‑mortems; focus on systems, not people.

2. Be holiday‑inclusive: ask before scheduling around major festivals across regions.

3. Encourage small wins: share kudos in channel threads weekly.

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