20 Contact Directory (How We Maintain It)
Authoritative Source: HR/People Ops maintains the live directory (roles, emails, time zones, backups).
Emergency Contacts: Collected and stored securely; access limited to HR and leadership for urgent use.
20.0.0.1 Additional Pointers:
Update your entry when your role, manager, or time zone changes.
Next‑of‑kin/emergency info is confidential and used only for emergencies.
Test your contact details quarterly (e.g., phone reachable during work hours).
Include preferred name, pronouns (optional), role, manager, time zone, phone (work), and backup contact.