Appendix C — Quick Reference Guide

This section provides quick-access information for common tasks and procedures referenced throughout the handbook.

C.1 Getting Started Checklist

• Complete onboarding orientation (see Onboarding Procedures)
• Set up tools and access accounts (see Tools & Access Management)
• Review company overview and culture (see Company Overview)
• Read communication guidelines (see Communication Guidelines)
• Create your Personal Operating Manual (see Personal Operating Manuals)

C.2 Common Request Processes

C.2.1 Requesting Access to a Tool

1. Identify the tool/system needed
2. Explain business justification to your manager
3. Submit request via Tools & Access Management process
4. Allow 2-5 business days for approval and setup
5. Test access once provisioned

C.2.2 Scheduling a Meeting Across Time Zones

1. Check all participants’ time zones (see Work Hours & Time Zones)
2. Aim for overlap during business hours when possible
3. Send calendar invitation with time zone included

C.2.3 Reporting an Issue or Concern

1. Document the issue clearly (what, when, where)
2. Determine appropriate escalation channel
3. Report to your manager or relevant department
4. Follow up within 6 hours for status
5. Refer to Exceptions, Conflicts & Updates for policy questions

C.3 Emergency Procedures Quick Links

• Security Incident → See Security & Privacy section
• Health/Safety Emergency → See Health, Safety & Wellbeing section
• System Outage → Contact IT (see Contact Directory)
• Escalation Needed → See Exceptions, Conflicts & Updates section

C.4 Frequently Used Contacts

Refer to the Contact Directory chapter for:

• Department heads and teams
• HR and administrative contacts
• IT and technical support
• Compliance and security contacts
• Emergency contacts